Privacy policy

Last updated: April 20, 2026

1. WHO WE ARE

Zor Ka Jhatka ("we," "us," "our") is an online store selling Bollywood-inspired art prints to customers in Canada and the United States. We are committed to protecting your privacy and handling your personal information with transparency and care.

2. INFORMATION WE COLLECT

When you visit or make a purchase from our store, we may collect the following information:

Information you provide directly:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by Shopify — we never see or store your full card details)

Information collected automatically:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent on site, and referring URLs
  • Cookies and similar tracking technologies

Information from third parties:

  • If you pay via Shop Pay, Google Pay, or other accelerated checkout methods, those providers may share limited information with us to complete your order

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions or customer service requests
  • Send marketing emails if you have opted in (you can unsubscribe at any time)
  • Improve our website and product offerings
  • Comply with legal obligations
  • Detect and prevent fraud or unauthorized transactions

We will never use your information for any purpose beyond what is described here without your explicit consent.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We share your data only with trusted third parties who help us operate our business, including:

  • Shopify Inc. — our e-commerce platform, which hosts our store and processes payments. Shopify is GDPR and PIPEDA compliant. View their privacy policy at shopify.com/legal/privacy
  • Printful / Printify — our print-on-demand fulfillment partner, who receives your name and shipping address to produce and ship your order
  • Shipping carriers (Canada Post, USPS, UPS, etc.) — who receive your name and address to deliver your order
  • Google Analytics — we may use analytics tools to understand how visitors use our site. This data is aggregated and anonymized
  • Law enforcement or legal authorities — if required by law, court order, or to protect the rights and safety of our customers or business

5. COOKIES

Our store uses cookies — small text files stored on your device — to:

  • Keep items in your cart between sessions
  • Remember your preferences
  • Analyze site traffic and behavior
  • Enable marketing and retargeting features

You can disable cookies in your browser settings at any time. Note that disabling cookies may affect your shopping experience. By continuing to use our site, you consent to our use of cookies.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, and fraud prevention purposes. Order records are typically retained for a minimum of 7 years in compliance with Canadian tax law. You may request deletion of your account and associated data at any time (see Section 8).

7. DATA SECURITY

We take reasonable precautions to protect your personal information. Our store is hosted on Shopify, which maintains industry-standard security measures including SSL encryption, PCI-DSS compliant payment processing, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. YOUR RIGHTS

Depending on where you are located, you may have the following rights regarding your personal information:

  • Right to access — request a copy of the personal data we hold about you
  • Right to correction — request that we correct inaccurate or incomplete data
  • Right to deletion — request that we delete your personal data, subject to legal retention requirements
  • Right to opt out — unsubscribe from marketing emails at any time via the unsubscribe link in any email we send
  • Right to data portability — request your data in a portable format

To exercise any of these rights, contact us at [your email address]. We will respond within 30 days.

9. CANADIAN RESIDENTS — PIPEDA

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you are a Canadian resident and have concerns about how we handle your personal information, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.

10. US RESIDENTS — CALIFORNIA (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of your personal information. We do not sell personal information. To make a request, contact us at [your email address].

11. THIRD PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. CHILDREN'S PRIVACY

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our store after changes are posted constitutes your acceptance of the updated policy.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Zor Ka Jhatka Email: bhavyanar0@gmail.com